Very easy to do business with. These guys are great at what they do. Extremely satisfied with my hitch.

There always seems to be quite a wait and sometimes a little confusion as to who's doing what or when. But the job gets done.

I had taken my car elsewhere to get a trailer hitch and wiring installed. When I returned home, I found that the wiring harness was completely dead. Not wanting to back to the same place that had done a poor job to begin with, I stopped in to see what they could do for me as it was about a 10 minute drive from where I work. Everyone was absolutely fantastic. They opened up my hood, immediately identified the problem and had it fixed within 5 minutes. They tested the connection and even gave me tips to protect the connector. Jerry up at the front desk was courteous and easy to talk to, as was the technician who helped me out (I didn’t catch his name but he was awesome!)I’ll be sure to recommend this place to my friends and will be returning for any work I may need done in the future. Thanks a bunch guys!

This is an excellent company to deal with. I live out of state (Alabama), so I went through the local dealer there to purchase my cap. They did a horrific job! It wasn't wired properly (you could see wires running across the front driver's side wheel well). The cap wasn't clamped securely, and the front fold-in window wouldn't stay up. So, while I was visiting my mom in Northeast Ohio, I contacted A Better Truck Cap & Hitch in Painesville. Jerry, the owner, went out of his way to make sure all the issues were resolved. His technician, Angel, did an amazing job correcting all the issues. He rewired it, so now there are no exposed wires. They are professional, thorough, timely, and very particular about taking care of their customers. I'll go out of my way to do business with Jerry/ A Better Truck Cap & Hitch. Thank you, Jerry, for going above and beyond in taking care of me.

Since the first call to setup a hitch install they have been phenomenal. Steered us in the right direction and were fair on pricing.